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Additional services

Additional services in Poland

  • Pickup from the In Post 24/7 post office in Suvalki. PLEASE NOTE - if you have chosen to have the item delivered to the post office, after the parcel has been delivered to the post office, it is necessary to forward to customer service the letter received from the courier service about the delivered parcel with all the information needed for the pick-up.
  • Service for shipment of parcels to recipients in Poland.
  • Possibility of storage of parcels in Poland.

 

All additional services have fees, to learn more about the prices please contact the customer service department or see the prices in the page - prices.

Prices>

 

Additional services in the Germany

  • If shipment is left at the German DHL pick-up terminal, the pick-up price from the terminal is 10,00 Eur for each shipment. Pickups are available ONLY from this terminal (DHL Filiale Am Ohmberg Neue Str. 2a).

 

Additional services in the Czech Republic

  • Pickup from Zásilkovna pickup point in Staňkov. 
    Pick-up from this Zásilkovna pickup point in Staňkov is FREE. 
    It is NECESSARY to provide the telephone number of our Czech warehouse (you will find it in the address section of the warehouse). It is NOT possible to pick up from pickup points in OTHER CITIES.

 

Additional services in Italy

  • We can collect packages from the nearest collection point for an additional fee. 
    Distance from the warehouse up to 2,5 km - price 5,00 Eur. 
    Distance from the warehouse up to 5 km - price 10,00 Eur. 
    Distance from the warehouse up to 10 km (max) - price 20,00 Eur.
  • The following information is required: 
    Name surname 
    Customer ID 
    Parcel tracking number